WaterAid is an international not-for-profit organisation dedicated to helping the poor and marginalised people break free from poverty and disease, and change their lives for good through improved access to clean water, decent toilets, and good hygiene. Since 1995, WaterAid has dedicatedly worked with the governments and people of Nigeria to support the implementation of sustainable Water, Sanitation, and Hygiene (WASH) interventions and programmes.
The POD department will focus its attention on performing a catalytic role in supporting the rest of the CP in effectively and efficiently delivering the strategy goals. The spheres of support envisaged include human resources management (recruitment, orientation, performance management, compensation management, internal change management, etc); management of the front desk, general office -facilities and services management; procurement, security and staff safety, logistics, and travel management, etc and continuous improvements to CP structure, processes, and systems (ways of working).
Beyond the support to internal customers and in line with the influencing led focus of the strategy, it is envisaged that the POD department will play a strong role in delivering wider WASH sector organizational development interventions, support to the CP in managing the building blocks towards attaining self-governance status, focus on Organizational Development support to current collaborators and partner in the WASH sector beyond the delivery of services.
Purpose of Role
For the WANG to deliver its impact, its internal operations and ways of working must mirror efficient and best practice models. The role of the Human Resources & Administration Officer is pivotal to achieving this as part of the People and Organizational development. This role will be accountable for delivering high quality operational and tactical human resources management processes in a manner that is responsive to changing people needs; delivering an efficient procurement and contracting process, ensuring WaterAid Nigeria is in compliance with legal requirements in all its activities, and liaison with WANG retained legal counsel; managing office facilities and serve as primary focal person in maintaining a collaborative relationship between WaterAid and the National Planning Commission.
Deliver quality operational HR processes for the CP including support for recruitment, orientation & onboarding of new employees, etc.; primarily accountable for employee leave management, employee welfare, and benefits management (including liaising effectively with third party providers of employee benefits -health insurance, life insurance, travel insurance, pension fund administrators), etc.
Maintain efficient and ‘audit ready’ processes/systems for handling employee and other HR-related documents.
Ensure HR documentation, files, and records especially staff files are well maintained, complete, and up to date.
Support CP staff to comply with all elements of WaterAid performance management processes and proactively seek potential opportunities /providers of learning and development priorities agreed by staff in their development plans.
Lead in designing content and planning of annual staff retreat and other HR-related events for the CP.
Support the HPOD to deliver timely reports of a routine nature to WAUK on in-country HR activities; manage CP input to key WaterAid people processes including inputs to salary surveys, employee engagement surveys, etc.
Support State offices teams to deliver qualitative people management: administration, employee documentation performance management, and other HR-related solutions.
Provide on-demand institutional strengthening support WaterAid partners: NGOs, CBO, private sector entities, and community groups to strengthen people management practices.
Support in the resolution of gaps in WANG HR processes and system as may be identified from internal and external audits.
Contribute to creation and maintenance of a positive environment conducive for high performance within the team.
Administrative systems and processes
Identify gaps in WaterAid processes and systems hindering the smooth and efficient running and make recommendations for the continuous improvement of the effectiveness and efficiency of WANG administrative management systems and processes.
Procurement Management & Contracting
Accountable for efficient procurement of goods and services in a manner that demonstrates the highest standards of accountability, value for money, and in line with procurement best practices and WaterAid and donor funding regulations.
Support user departments in the development of Terms of Reference for service /consultancy procurement; dissemination of Terms of Reference for service/consultancy procurement to appropriate service providers on the WANG database of approved vendors/service providers/consultants.
Work in strong collaboration with procurement service user departments and teams to negotiate with potential service providers/contractors to assure all procurement contracts meet minimum value for money requirements and WaterAid interest is well secured and protected in contracts.
Proactively identify potential legal issues in contracts and seek input and advice from WaterAid retained legal counsel prior to finalizing such contracts.
Build and maintain effective collaboration with FIT team to ensure timely processing of payments to vendors and service providers.
Support capacity building for WaterAid partners in procurement management
Liaison with National Planning Commission
Act as a primary relationship manager /liaison with National Planning Commission in managing compliance requirements of WaterAid Memorandum of Understanding with the Commission, coordinate collation of report inputs across departments and ensure timely submission of WaterAid activity reports to National Planning Commission; actively maintain a positive relationship with key contacts in National Planning Commission necessary to facilitate quick turn around to request requiring NPC approvals, etc.
Degree in Human Resources Management, Social Sciences, Administration, Management or Law.
Minimum of 3 years working experience in a similar role. Previous work in the development sector will be a distinct advantage.
Strong experience managing the procurement function in an international NGO context.
Prior experience managing people as a direct supervisor.
Good knowledge of basic HR processes and systems
Ability to develop budgets and to work on spreadsheets, familiarity with basic accounting principles.
Strong communication skills in written and oral English.
Commitment to WaterAid’s values and a working style that reflects these.
Strong IT skills particularly MS Word, Excel, and Outlook, with experience in using HR databases, online recruitment tools, and Intranets.
Analytical and numeracy skills, to produce and distill accurate information.
Professional certification in HR management
Skills / Abilities / Personal Qualities
Strong time management skills, and ability to prioritise multiple, competing tasks, sometimes under pressure.
Self-motivated person able to work without close supervision.
Excellent analytical skills, exceptional oral and written communication skills
Exceptional people and relationship skills; excellent ability to work with teams in an inclusive manner.
Ability to establish and maintain effective working relations with relevant internal and external stakeholders, with sensitivity and respect for diversity.
Organizing, Planning and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Initiative — willingness to take on responsibilities and challenges.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Our People Promise
We’re looking for people who share a commitment to our vision, and a commitment to playing their part in changing normal. We’re looking for people with an appreciation and respect for different people and ideas, and the energy and expertise to help tackle the most important challenges.
In return, you can expect to get inspiration from the change you help make happen, a sense of belonging, and the feeling of being part of a global community. You will also experience stimulation and fulfillment, the chance to grow, and the space to be yourself at your best.
This is our pledge to you.
If you are interested in the position and have the right skills and attributes, complete the application form by clicking this LINK
Kindly send your CV and Cover Letter in a single word document to firstname.lastname@example.org clearly stating the job title in the subject of the email.
Closing date for this application is 16 June, 2021
WaterAid is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We particularly encourage applications from women who are underrepresented at this level in the organisation.
WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct.
CLOSING DATE: 16/06/2021