Technical account manager (Medior/Senior)

Technical account manager (Medior/Senior)

Employee Type

As a Technical Account Manager, you are responsible for the
technical implementation of all projects assigned to you. You are the
primary contact for the customer on all technical matters, and you
function as an intermediary between the customer and the different
departments within Skyline. The telecom, broadcast and satellite
industries will be your playground, where you can apply your affinity
for high-tech, software products.
We offer state-of-the-art, global leading software solutions in a fastchanging industry. With thousands of drivers, highly advanced
features, and a proven track record, DataMiner is the best-of-breed
network management solution for the telecom, satellite and
broadcast industries. You can become part of this winning team and
apply your skills to further expand our success around the globe.

Main tasks:
* Acquire and maintain detailed knowledge of all dataminer features
• Take ownership of the full technical implementation of your projects
• Become your customers’ primary contact for all technical matters related to
your projects
• Fully understand all aspects related to the functional and technical
specifications of your projects
• Ensure sufficient documentation of all technical requests to other skyline
departments to
• Guarantee efficient implementation of all technical aspects of your projects
• Troubleshoot all technical issues that affect project delivery
• Perform quality assurance from a functional perspective on all technical
features in your projects
• Create and maintain all required project documentation for acceptance,
hand-over, and internal
• Presentation procedures
• Identify potential commercial opportunities and notify the appropriate sales

Is it a local employment?
Required Language
Requirements and Qualification

* Familiar with software programming
• Experience with HTML, XML, client-server systems and SNMP
• Profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
• Strong affinity with MS windows operating systems
• Profound knowledge of TCP/IP (firewalls, routers, ...), multithreading, web
services and .Net remoting
• Knowledge of mysql and apache cassandra is an asset
• Good verbal and written communication skills in english
• Bachelor, master or doctorate degree in ICT, software and/or telecom
• You are a fast learner and adapt quickly to new situations
• You are communicative and have effective interpersonal and organizational
• You think logically, keeping the client first in mind
• You have natural technical insight and a positive, can-do attitude
• You can work independently and prioritize tasks
• You are passionate about the benefits of software technology

CLOSING DATE: 08/06/2021

Years of Experience
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